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Checklist for Keeping Your Customers Informed on COVID Guidelines

Checklist for Keeping Your Customers Informed on COVID Guidelines

It is important to keep your customers, new and returning, updated on your new guidelines. Customers will look to your online presence as well as instore guidance on how to safely support your business. Here is a quick checklist to keeping your guidelines accessible to your customer base.

  • Create your COVID guidelines.
    • Restaurants - Are you open for takeout, delivery, outdoor or indoor dining?
    • Retail – are you open for indoor shopping, online orders pickup or delivery?
    • Have your Hours of Operation changed? What are they currently?
  • Post your guidelines on your business entrance.
  • Post your guidelines on your website.
  • Post your guidelines to your social media accounts.
    • Pin the post with your guidelines to the top of your Twitter and Facebook feeds.
    • Update your Bio on Instagram to include your guidelines.
    • Post images of the indoor of your store with the social distancing labeling on the floor.
  • Send out an email to your customers listing your guidelines.

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