BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART:20180209T140000Z DTEND:20180209T170000Z X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:Introduction to Salesforce and CRM DESCRIPTION:This workshop introduces you to CRM and to Salesforce.com\, a CRM software product that allows you to share customer information across the organization and between external stakeholders. You'll gain introductory-level skills and master the basic practices\, strategies\, and technologies that organizations use to analyze\, manage\, and improve their relationships with customers. Knowing Salesforce's innovative platform of business applications will help you stay on the cutting edge of cloud\, mobile\, social\, and data science technologies. When you learn the fundamentals of using Salesforce and CRM\, doors of opportunity open for you. In this workshop\, you'll learn: How specific organizations are using CRM and their results What areas of business CRM impacts Guiding principles of Salesforce How to get started with Salesforce How to create Accounts\, Contacts\, and Leads in Salesforce X-ALT-DESC;FMTTYPE=text/html:This workshop introduces you to CRM and to Salesforce.com\, a CRM software product that allows you to share customer information across the organization and between external stakeholders. You&rsquo\;ll gain introductory-level skills and master the basic practices\, strategies\, and technologies that organizations use to analyze\, manage\, and improve their relationships with customers. Knowing Salesforce&rsquo\;s innovative platform of business applications will help you stay on the cutting edge of cloud\, mobile\, social\, and data science technologies. When you learn the fundamentals of using Salesforce and CRM\, doors of opportunity open for you. In this workshop\, you&rsquo\;ll learn: ·\; How specific organizations are using CRM &ndash\; and their results ·\; What areas of business CRM impacts ·\; Guiding principles of Salesforce ·\; How to get started with Salesforce ·\; How to create Accounts\, Contacts\, and Leads in Salesforce LOCATION:Marriott Residence Inn\, 570 Arsenal St.\, Watertown\, MA UID:e.2584.1420 SEQUENCE:3 DTSTAMP:20260515T165844Z URL:https://business.cambridgechamber.org/events/details/introduction-to-salesforce-and-crm-1420 END:VEVENT END:VCALENDAR